Frequently Asked Questions

How do we know whether we need treatment?

Water treatment is generally used in two scenarios: 1. to meet a health or purity objective, or 2. to meet an aesthetic objective. An example of a health objective is the Drinking Water Guidelines, as interpreted by your local Health Officer and Engineer. Examples of purity objectives are USP, ASTM Type I, Semi-conductor grade and Distilled.

Examples of aesthetic objectives are dictated by taste, appearance, smell and symptoms such as staining and scaling.

Where do we start?

In order to recommend water treatment we will need at least some minimum information to characterize your water supply, as well as the standard you wish to meet. Please complete our Treatment Checklist and submit via email or fax.

Water Treatment Checklist (PDF)

How do we decide between options?

There are often more than one treatment system, as well as many sizes and configurations, that might address your water issue. At Filterco we weigh many options to provide you with the most cost effective treatment over a reasonable lifespan. You must weigh performance, capital cost, ease of operation, operating cost and longevity to make your decision.

Why should we use Filterco?

Filterco is your local, independent and experienced water treatment dealer. That means we do not have a specific line of products we must offer you. We choose the best alternatives from many selections to best suit your needs. We provide a cost-effective solution to your water needs, and back that up with reliable service. We will respond promptly and reliably to your needs, and do so affordably.

What’s in GVRD water?

GVRD water comes from three different reservoirs, all very similar in character. While low in mineral, there is often sediment and/or colour in the water from organic matter. This presence necessitates a healthy dose of chlorine which may be objectionable, as well as forming unwanted disinfection byproducts. Unfortunately chlorine alone does not guarantee deactivation of Giardia and Cryptosporidium, which is why the GVRD is installing ultraviolet disinfection.

The low mineral and low pH, (acidity), cause copper corrosion in domestic piping, as evidenced by green staining.